1) How to make a reservation for a journey in Tao Tai Lang ?
A: No matter you need airport pick-up or private charter, only need to choose the number of people and service packages which you like the most. Then your order will be taken by us. Please check the notices before booking!
2) Will I share the ride with strangers?
A: All of our services are private. You can also customize your own itinerary. We will always coordinate with passengers!
3) How much does the midnight airport pick-up?
A: The price will remain the same for 24 hours. But we hope that passengers can encourage the drivers who work hard in the midnight by giving them some tips. Thank you.
4) How can I do if I let the driver work overtime?
A: We recommend that start your tour after 7 am if you book 10 hours driving.
Or you can notify us to make arrangement first if you need the driver working overtime or earlier. For overtime charge is 300 Thai baht per hour. And you can pay the money at the end of the day. (For example if overtime is 15mins, it still charge 300B.)
5) Can passengers discuss the itinerary with drivers after booking the car?
A: All the drivers are native Thai. They may not be good at English or Chinese. Please contact with our customer service first and confirm your itinerary. Then we will communicate your itinerary with the drivers. The driver will take you to the
destination as scheduled. Please notice that cannot be changed on that day.
6) How to deal with the languages obstacle with drivers?
A: We offer 24 hours online customer services, helping you to solve any problems you confront in your tour instantly.
7) Can you provide an infant seat for baby?
A: We offers infant seats for children whose age group between one month and four years old. Welcome to bring your dear babies to visit Thailand. The price for every
single trip is 300 Thai baht, passengers just need to remark the requirements of baby seats and the age of your children for us when booking the order. Just give the fee to the service driver at the end of the day.
8) Should I book car according to actual number of passengers?
A: Tao Tai Lang is authorized by Thai’s government. We are commit to traffic rules of Thailand absolutely. In order to ensure the safety and high quality during your tour, please book the car by giving your actual number of passengers and the baggage quantity, do not overload under any condition.
9) Should I give tips to driver?
A: You can also appreciate the driver with some tips! In general, 100 ~ 300 Thai baht to driver per car.
10) What are the costs that contained in my payment?
A: Tao Tai Lang has reasonable price. Just according to the itinerary. Except the tips for driver, all of the parking fee, fuel cost and tolls way are included.
11) How long driver will waiting me in Airport or Hotel?
For overtime waiting, we charge 300THB per hour (for example if overtime is 15mins, it still charge 300B) , you may pay to driver directly.